TECH BUYER Apr 2020 - IDC Perspective - Doc # EUR146171220

Responding to COVID-19: Actionable Advice for Corporate Banks

By: Thomas ZinkResearch Director

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Responding to COVID-19 — Actional Advice for Corporate Banks

Situation Overview

Banks, Corporations Need Indications When Restrictions Will be Lifted

Fast, Unbureaucratic Help to Customers

Ramp up Working Capital Loans Quickly

Trade Finance: Severely Disrupted Supply Chains, Lack of Trust

Existing Business Continuity Plans are a Good Basis but Need to be Continuously Adapted

Cybersecurity and Fraud

People Must Remain the Number 1 Priority

Digital Channels and Distribution

Advice for the Technology Buyer

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