Table of Contents

Executive Snapshot

Figure: Executive Snapshot: ALE Connex21

In This Market Note

ALE's Lessons Learned in 2020

Business Objectives of the ALE Business Communications Division in 2021

Main Achievements of ALE Cloud Communications in 2020

New Launches

IDC's Point of View

Extended Voice Capabilities Add More Benefits for Businesses

SaaS Integration Enables Businesses to Work in an Expanded Ecosystem

Increased Flexibility Adds to Business Benefits

Future Considerations

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Related Research

Synopsis

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