TECH SUPPLIER Jan 2022 - Market Note - Doc # EUR148636922

Edge: Empowering Customer Experience

By:

Melissa Fremeijer-Holtz
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Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Edge — Empowering Customer Experience

In This Market Note

Figure: Top 3 Business Priorities

Figure: CX Technology Investment Priorities

IDC's Point of View

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Synopsis

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