TECH BUYER Sep 2021 - IDC Perspective - Doc # LA46821221

The Future of Digital Infrastructure in Latin America

By: Juan Pablo SeminaraProgram Manager, Enterprise, Latin America

Table of Contents

Executive Snapshot

Figure: Latin America Accelerate Digital Infrastructure Transformation Journey

Situation Overview

Digital Infrastructure Defined

The three Facets of Digital Infrastructure

Cloud-Centric Technology

Ubiquitous Deployment

Autonomous Operations

LATIN AMERICA INFRASTRUCTURE TRENDS

Figure: Digital Revenue Acceleration Triggered by the Pandemic

Figure: Customer Driven and Disrupting Culture Keys for Digitization

Figure: Data Driven Culture Key to Improve Customer Satisfaction

Figure: A sustainable, secure, and scalable Digital Infrastructure is key to address increasing digital business demand.

Figure: Cloud Based Infrastructure is taking center stage

Figure: Local Infrastructure investments show how cloud deployments are taking off

Figure: As a Service is becoming mainstream independently of the deployment model

LATIN AMERICA DIGITAL INFRASTRUCTURE USE CASES

Banco Itau (Lift and Shift Cloud Migration)

TIM Brazil (Multi-Cloud Infrastructure Migration)

Della Volpe (On Premise Private Cloud)

Natura (Cloud Native Microservices Deployment)

Makro (Lift and Shift Database Cloud Migration)

Coca Cola Andina (Data Lake and Cloud Infrastructure deployment)

Entel (Cloud Consolidation)

Advice for the Technology Buyer

Understanding the Challenge

Establish a Digital Strategy for Infrastructure: Expanding KPIs

KPIs for Resource Optimization

KPIs for Consistent Resiliency

KPIs for Continuous Enhancement

Latin America is Ready to Take Off

Summarizing:

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Synopsis

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