Table of Contents
IDC PlanScape Figure
Figure: IDC PlanScape: Executive Summary of Starting Up a New Enterprise Mobility Management Service
Why Is an Enterprise Mobility Management Service Important?
Endemic Problems in Managing Mobility
Controlling Mobile Costs
Coordinating Mobility Software
Quality Control of Mobile Applications Development
Cost Management of Cell Phones and Mobility Vendors
What Is an Enterprise Mobility Management Service?
Who Are the Key Stakeholders?
CEO, CFO, and Executive Committee
Mobility Service Manager
Mobility Technology Provider Teams
Third-Party Mobility Providers
How Can My Organization Take Advantage of an Enterprise Mobility Management Service?
Build an Enterprise Mobility Management Service
Figure: Mobility Service Design
Mobile Policy and Governance
Mobility "All In" Cost Model
Figure: Mobility Cost Model Consolidation
Figure: Service Portfolio with Mobility Services Elevated to a Strategic Unified Service
Mobile Data Management
Mobile Application Development QA Program
Mobile Device Cost Management
Immediately Prior to Budget Completion
Next 6 Months Including Budget
Over 12–24 Months