By using this site, you agree to the IDC Privacy Policy

Aug 2016 - IDC PlanScape - Doc # US41671016

IDC PlanScape: Creating a New IT Business Model — "Start-Up" IT All Over Again

Table of Contents

IDC PlanScape Figure

Figure: IDC PlanScape: Creating a New IT Business Model

Executive Summary

Why Is a New IT Business Model Important?

Segregation of Duties of the CIO, Central IT, LOB IT, and the 3rd Platform

Financial Management of the Entire IT Cost Basis Across the Enterprise

Defining the IT Service Portfolio: "What Business Is IT In?"

Fostering a New Business Operating Model: Services Brokering and Bundling

Product/Service Life-Cycle Management (L3D)

Running Central IT as an Internal SaaS Business

Summary of Why to "Start Up" a New IT Business Model

What Is a New IT Business Model?

Figure: IT Service Business Model

Who Are the Key Stakeholders?

How to Create a New IT Business Model

Segregate Enterprise IT Service Business from Central IT

Table: Enterprise IT Service Business — Segregated from Central IT

Managerial Accounting Model Consolidates "All In" IT Costs

Table: Managerial Accounting Model to Consolidate "All In" IT Costs

Enterprise Service Portfolio Defined and Managed

Table: Enterprise Service Portfolio Defined and Managed

Operating Model to Broker and Bundle Services

Table: Operating Model to Broker and Bundle Services

Product/Service Life-Cycle Management Program

Table: Product/Service Life-Cycle Management Program

Central IT Run as an Internal SaaS Service Provider

Table: Central IT Run as an "Internal SaaS Service Provider"

Essential Guidance

Related Research

Referencing Documents

Related Links