Table of Contents
IDC PlanScape Figure
Figure: IDC PlanScape: Creating a New IT Business Model
Why Is a New IT Business Model Important?
Segregation of Duties of the CIO, Central IT, LOB IT, and the 3rd Platform
Financial Management of the Entire IT Cost Basis Across the Enterprise
Defining the IT Service Portfolio: "What Business Is IT In?"
Fostering a New Business Operating Model: Services Brokering and Bundling
Product/Service Life-Cycle Management (L3D)
Running Central IT as an Internal SaaS Business
Summary of Why to "Start Up" a New IT Business Model
What Is a New IT Business Model?
Figure: IT Service Business Model
Who Are the Key Stakeholders?
How to Create a New IT Business Model
Segregate Enterprise IT Service Business from Central IT
Table: Enterprise IT Service Business — Segregated from Central IT
Managerial Accounting Model Consolidates "All In" IT Costs
Table: Managerial Accounting Model to Consolidate "All In" IT Costs
Enterprise Service Portfolio Defined and Managed
Table: Enterprise Service Portfolio Defined and Managed
Operating Model to Broker and Bundle Services
Table: Operating Model to Broker and Bundle Services
Product/Service Life-Cycle Management Program
Table: Product/Service Life-Cycle Management Program
Central IT Run as an Internal SaaS Service Provider
Table: Central IT Run as an "Internal SaaS Service Provider"