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Nov 2016 - IDC PeerScape - Doc # US41876216

IDC PeerScape: Payer Practices for Product/Plan Benefit Configuration Initiatives

By: Jeff RivkinResearch Director, Payer IT Strategies

Table of Contents

IDC PeerScape Figure

Figure: IDC PeerScape: Product/Plan Benefit Configuration — Payer Practices to Ensure a Successful Product/Plan Benefit Configuration Initiative

IDC Opinion

In This Study

Situation Overview

External Environment Context

Internal Environment Context

Requirements Context

Architecture Context

Market Context

Functional Context


Practice 1: Define the Deployment as a Digital Transformation Initiative, Not a Software Implementation

Table: The Five Key Dimensions

Practice 2: Identify Business Units to Address and the Scope of Products to Migrate

Practice 3: Align Cross-Functional, Vendor, and IT Resources

Practice 4: Articulate Workflow Organizational Accountability and Governance Policies

Practice 5: Establish Product Life-Cycle Management and Product Data Management Organizational Mentalities to Emphasize Business Transformation; Migrate/Convert Data Using Product Information Management Methodologies and Master Data Management Techniques

Future Outlook

Summary of Practices

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Related Research



Related Links