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Oct 2017 - IDC FutureScape - Doc # US42182217

IDC FutureScape: Worldwide SMB 2018 Predictions

Table of Contents

IDC FutureScape Figure

Figure: IDC FutureScape: Worldwide SMB 2018 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: In 2018, SMB IT Spending Will Increase 4.6% to $568 Billion; Software and Business Services Spending Will Show the Greatest Gains

Associated Drivers

IT Impact

Guidance

Prediction 2: The Integration of Cloud and On-Premises Resources Will Be an Increasingly Important Priority for Companies Across the SMB Size Spectrum, with More than One-Half Citing It as a Tech-Spending Priority by 2019

Associated Drivers

IT Impact

Guidance

Prediction 3: Alternative Channels Such as Online Self-Provisioning, Cloud Marketplaces, and Cloud Service Brokers Will Play an Increasing Role in the Market, with One-Half of SMBs Acquiring Resources via Such Channels by 2020

Associated Drivers

IT Impact

Guidance

Prediction 4: Innovation Accelerators Will Transform Production Processes in Key SMB Sectors, with One-Third of SMBs in Progressive Verticals, Such as Manufacturing and Healthcare, Using at Least One Accelerator by 2020

Associated Drivers

IT Impact

Guidance

Prediction 5: One-Half of SMBs in Developed Countries Will Have Basic Business Intelligence/Analytics Resources in Place by the End of 2020 to Sharpen Decision Making, with Predictive Analytics Used by Over One-Quarter

Associated Drivers

IT Impact

Guidance

Prediction 6: By the End of 2019, the Internet of Things Will Be Used by One-Third of SMBs in Key Industries to Collect and Evaluate Real-Time Internal and External Data to Refine Business Practices

Associated Drivers

IT Impact

Guidance

Prediction 7: Digital Transformation Will Be a Key Part of Company Strategy for One-Half of SMBs — 60% in Some Regions — by the End of 2019; But the Danger of Disruption Is Already Present, Especially from Start-Ups

Associated Drivers

IT Impact

Guidance

Prediction 8: By the End of 2020, Over 20% of SMBs in Developed Countries Will Have Implemented Cognitive/Artificial Intelligence Enterprise Software or Intelligent Assistants

Associated Drivers

IT Impact

Guidance

Prediction 9: By the End of 2018, One-Half of SMBs Worldwide Will Have Formal or Informal Mobile-Worker Support in Place

Associated Drivers

IT Impact

Guidance

Prediction 10: The Share of SMBs Worldwide with Millennials in Senior Management Will Exceed 50% in 2019

Associated Drivers

IT Impact

Guidance

Advice for Technology Buyers

External Drivers: Detail

Accelerating DX: Technology-Centric Transformation Altering Business and Society

Pace of Change: Technology Capabilities Enable Sustainable Change at the Speed of Digital Business

Human Versus Machine: The Impact of AI and Automation

Sense, Compute, Actuate: The New Data-Centric Paradigm

Empowering the Material World: Revolutionized Processes Expand Technology Reach

Innovation Impasse: Legacy Systems Constraining Transformation

Learn More

Related Research

Referencing Documents

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