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TECH BUYER Jul 2019 - IDC TechBrief - Doc # US42728617

IDC TechBrief: Intelligent Virtual Assistants in Manufacturing Customer Service

By: Aly PinderProgram Director, Service Innovation & Connected Products

Table of Contents

List of Attachments

IDC TechBrief Figure

Figure: Intelligent Virtual Assistants in Manufacturing Customer Service: Snapshot

Executive Business Description

Figure: Intelligent Virtual Assistants in Manufacturing Customer Service: Executive Description

Adoption Viewpoints

Figure: Intelligent Virtual Assistants in Manufacturing Customer Service: IDC's Adoption View

Technology Road Map

Adjacent Technology Impact

Metrics That Matter

Figure: Intelligent Virtual Assistants in Manufacturing Customer Service: Metrics That Matter

Communicate Using Metrics That Matter

Risk Profile

Figure: Intelligent Virtual Assistants in Manufacturing Customer Service: Risk Profile

Critical Risk Assessment

Organizational Readiness Assessment

Critical Success Factors

Figure: Intelligent Virtual Assistants in Manufacturing Customer Service: Critical Success Factors

Select Product List

Figure: Intelligent Virtual Assistants in Manufacturing Customer Service: Select Products

Learn More

Related Research

Synopsis

Content


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