By using this site, you agree to the IDC Privacy Policy

Jul 2017 - IDC MarketScape - Doc # US42843515

IDC MarketScape: Worldwide Unified Communications and Collaboration 2017 Vendor Assessment

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

Table of Contents

IDC MarketScape Figure

Figure: IDC MarketScape Worldwide Unified Communications and Collaboration Vendor Assessment

IDC Opinion

IDC MarketScape Vendor Inclusion Criteria

Advice for Technology Buyers

Vendor Summary Profiles

ALE

Strengths

Challenges

Avaya

Strengths

Challenges

Cisco

Strengths

Challenges

Huawei

Strengths

Challenges

IBM

Strengths

Challenges

Genesys

Strengths

Challenges

Microsoft

Strengths

Challenges

Mitel

Strengths

Challenges

NEC

Strengths

Challenges

ShoreTel

Strengths

Challenges

Unify

Strengths

Challenges

Appendix

Reading an IDC MarketScape Graph

IDC MarketScape Methodology

Market Definition

Unified Communications

Unified Communications and Collaboration

Unified Communications as a Service

Strategies and Capabilities Criteria

Table: Key Strategy Measures for Success: Worldwide Unified Communications and Collaboration

Table: Key Capability Measures for Success: Worldwide Unified Communications and Collaboration

Table: Aggregate Criteria Weighting for Worldwide Unified Communications and Collaboration Vendors

Learn More

Related Research

Synopsis

Content


Related Links