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Table of Contents

IDC's Worldwide Digital Transformation Taxonomy

Figure: Digital Transformation Primary Segments for Experiential Retail

Digital Transformation Taxonomy Changes for 2017

Table: Digital Transformation for Experiential Retail Taxonomy Changes for 2017

Taxonomy Overview

Understanding and Using IDC's Digital Transformation Taxonomy



Digital Mission: Experiential Retail

Omni-Channel Commerce

Seamless and Frictionless Commerce

Table: Seamless and Frictionless Commerce DX Use Cases

Intelligent Fulfillment and Returns

Table: Intelligent Fulfillment and Returns DX Use Cases

Augmented and Virtual Experience

Table: Augmented and Virtual Experience DX Use Cases

Curated Merchandise Life-Cycle Management

Intelligent Product Design

Table: Intelligent Product Design DX Use Cases

Curated Product Assortment and Positioning

Table: Curated Product Assortment and Positioning DX Use Cases

Product Innovation

Table: Product Innovation DX Use Cases

Omni-Experience Customer Engagement

Next-Generation Customer Care

Table: Next-Generation Customer Care DX Use Cases

Autonomic Conversational Engagement

Table: Autonomic Conversational Engagement DX Use Cases

Hyper-Personalized Engagement

Table: Hyper-Personalized Engagement DX Use Cases

Digital Supply Chain Optimization

Autonomic Supply Network Optimization

Table: Autonomic Supply Network Optimization DX Use Cases

Digitally Optimized Fulfillment Operations

Table: Digitally Optimized Fulfillment Operations DX Use Cases

Supply Chain Accountability

Table: Supply Chain Accountability DX Use Cases

Operational Scale and Agility

Mobile Enterprise

Table: Mobile Enterprise DX Use Cases

Connected Workforce

Table: Connected Workforce DX Use Cases

Safe and Secure Omni-Channel Operations

Table: Safe and Secure Omni-Channel Operations DX Use Cases

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