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Oct 2017 - IDC FutureScape - Doc # US43152617

IDC FutureScape: Worldwide Imaging, Printing, and Document Solutions 2018 Predictions

By: Roberto AlunniSenior Research Manager, IPDS, MEA, Allison CorreiaSenior Research Analyst, Imaging, Printing and Document Solutions, Alyson FrascoResearch Director, Imaging, Printing & Document Solutions, Ron Glaz, Tim GreeneResearch Director, Hardcopy Solutions, Evan HardieResearch Director, Printing & Hardcopy Peripherals, Jacqui HendriksEuropean Managed Print & Document Services (MPDS) - Research & Consulting, Mick HeysVice President, European Imaging, Printing and Document Solutions, IDC EMEA, Eiji IshidaGroup Manager, Imaging, Printing and Document Solutions, IDC Japan, Keith KmetzProgram Vice President, Imaging, Printing & Document Solutions, Amy MachadoResearch Manager, Imaging, Printing, and Document Solutions, Sharon McNeeResearch Manager, European Imaging, Printing and Document Solutions, IDC EMEA, Tomoko MitaniResearch Manager, Imaging, Printing and Document Solutions, IDC Japan, Robert PalmerResearch Vice President, Imaging, Printing, and Document Solutions, Mitri RoufkaProgram Director, Imaging Devices & Document Solutions, CEMA, Phil SargeantProgram Director, Imaging and Hardcopy Devices and Document Solutions, European RegionSolutions, Ilona StankeovaResearch Director, Imaging Devices & Document Solutions, CEMA, Pamela SumangaResearch Manager, Imaging, Printing & Document Solutions Research, Maggie TanAssociate Vice President, Imaging, Printing & Document Solution, IDC Asia/Pacific

Table of Contents

IDC FutureScape Figure

Figure: IDC FutureScape: Worldwide Imaging, Printing, and Document Solutions2018 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: By 2021, 40% of Companies in Developed Regions Will Have Experienced a Double-Digit Decline in Office-Based Printing Because of the Ability to Intelligently Mine Data and Automate the Extraction of Business Intelligence

Associated Drivers

IT Impact

Guidance

Prediction 2: By 2021, One-Third of Companies with Fewer Than 500 Employees Will Have Adopted Structured Print and Document Management Policies Supported by Cloud-Based Software

Associated Drivers

IT Impact

Guidance

Prediction 3: By 2021, 60% of Managed Print Services RFPs Will Include the Provision of Ongoing Security Auditing Services of the Print andDocument Infrastructure

Associated Drivers

IT Impact

Guidance

Prediction 4: By 2021, 45% of All Office Print Devices Shipments Worldwide Will Be Sold as Part of a Print-as-a-Service Contract

Associated Drivers

IT Impact

Guidance

Prediction 5: By 2020, Concerns Over Cyberattacks, Breaches, Content Hijacking, and Leakage Will Have Driven Larger Organizations to Reallocate up to 35% of Their Document Solutions Budgets to the Deployment of Security Software Across Their Entire Print Fleets

Associated Drivers

IT Impact

Guidance

Prediction 6: By 2020, Inkjet Will Have Taken up to 20% of the Workgroup/Departmental Office Printing Market Segment Share from Conventional Laser Technology, Driven by Inkjet's Anticipated Improvements in Speed, Quality, and Operational Costs

Associated Drivers

IT Impact

Guidance

Prediction 7: By 2021, More Than Half of the Primary Office Printing Applications Will Be Relegated to Either Personal Habit or the Desire to Provide Physical Copy to Recipients Outside of the Organization

Associated Drivers

IT Impact

Guidance

Prediction 8: By 2021, 50% of Digital Signage Systems Worldwide Will Reside in the Cloud

Associated Drivers

IT Impact

Guidance

Prediction 9: In 2020, Brand Owners and Manufacturers Will Use Digital Package Presses to Produce Over 7 Billion Square Meters of Value-Added and Targeted Package Print

Associated Drivers

IT Impact

Guidance

Prediction 10: By 2020, More Than Half of the Printer Hardware Products Shipped Will First Be Designed and Manufactured with China and Other Asia/Pacific Countries in Mind and Then Modified, Exported, and Sold in Developed Regions

Associated Drivers

IT Impact

Guidance

Advice for Technology Buyers

External Drivers: Detail

Accelerating DX — Technology-Centric Transformation Altering Business and Society

Pace of Change — Technology Capabilities Enable Sustainable Change at the Speed of Digital Business

Global Volatility — Political, Social, and Economic Disturbance

Sense, Compute, Actuate — The New Data-Centric Paradigm

Cyberthreats — Theft, Ransom, and Cyberattack on the Rise

Shifting Economics — Changing Value Structures and the Rise of Digital Capital

Innovation Impasse — Legacy Systems Constraining Transformation

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