By using this site, you agree to the IDC Privacy Policy

Oct 2017 - IDC FutureScape - Doc # US43155017

IDC FutureScape: Worldwide Services 2018 Predictions

Table of Contents

IDC FutureScape Figure

Figure: IDC FutureScape: Worldwide Services 2018 Predictions

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: Over the Next Three Years, Worldwide, at Least $3.1 Billion of IT Consulting Services and $11.2 Billion of Systems Integration Services Will Be Consumed Building and Implementing IoT Solutions

Associated Drivers

IT Impact

Guidance

Prediction 2: The Rate of Outsourcing for Managed Hybrid IT Services Will Grow from 16% of Enterprises in 2017 to 37% of Enterprises by 2019 and Will Involve the Use of Multiple Cloud Options (Private, Hybrid, and Public) and Require Critical Operational Capabilities

Associated Drivers

IT Impact

Guidance

Prediction 3: By 2019, 10% of Enterprises' Business Analytics Services Spending Will Go Toward Cognitive Services, Four Times Their Current Spending

Associated Drivers

IT Impact

Guidance

Prediction 4: By 2020, the Distinction Between Digital and Business Consulting Will Have Largely Disappeared, as at Least 90% of All Business and IT Consulting Engagements Are Connected to the Execution and Performance of Digital Enterprise Strategy

Associated Drivers

IT Impact

Guidance

Prediction 5: By 2020, 40% of Security Tasks Will Be Facilitated by the New Wave of Automation Technologies Such as Those That Incorporate Agile Methodology, Cognitive AI, and RPA

Associated Drivers

IT Impact

Guidance

Prediction 6: The Use of Robotic Process Automation Enhanced by AI Capabilities to Automate Business Processes Will Grow Threefold by 2021

Associated Drivers

IT Impact

Guidance

Prediction 7: By 2020, at Least 50% of Experienced AI Developers and Machine Learning Developers Will Be Employed by IT Service Providers or Technology Product/Software Companies

Associated Drivers

IT Impact

Guidance

Prediction 8: By 2021, 30% of Organizations' Outsourcing Spending Will Go Toward Systems to Support Their Initiatives Around Innovation Accelerators Such as IoT and Cognitive

Associated Drivers

IT Impact

Guidance

Prediction 9: By 2021, the Number of Consultants and Developers in Blockchain Services Will Have Grown Tenfold from 2017 Estimates

Associated Drivers

IT Impact

Guidance

Prediction 10: By 2020, 60% of Digital Transformation Projects Involving Professional Services Firms Will Be Primarily Sponsored by C-suite Executives Outside of the IT Department, and Line-of-Business Executives Will Have Significantly More Visibility and Involvement in These Projects

Associated Drivers

IT Impact

Guidance

Advice for Technology Buyers

External Drivers: Detail

Accelerating DX — Technology-Centric Transformation Altering Business and Society

Pace of Change — Technology Capabilities Enable Sustainable Change at the Speed of Digital Business

Platform Disruption — Unleashing Digital Innovation's Power for Scale

Human Versus Machine — The Impact of AI and Automation

The Future Workforce — Global Demand for Digital Talent

Need for Speed: Heightened Sense of Urgency Pervades the Market

Sense, Compute, Actuate — The New Data-Centric Paradigm

Learn More

Referencing Documents

Related Links