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Nov 2017 - IDC Perspective - Doc # US43170917

How to Break Through the Digital Transformation Deadlock

By: Meredith WhalenSenior Vice President, IT Executive, Industry, Software and Services Research & CIO Executive Council

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Pathways to Digital Transformation

Situation Overview

Advice for the Technology Buyer

Develop New KPIs that Reflect the Digital Native Enterprise

Figure: DX Performance Scorecard

Evolve Toward an Embedded Digital Business Model

Figure: DX Organization Structure

IT Organizations Need to Evolve as DX Maturity Evolves

Create a Digital Road Map that is Modular, Scalable, and Extensible

Figure: DX Road Maps

Create a Data-Centric Digital Platform

Figure: DX Platform

Create New Digital Capabilities Around Customers, Data, and Scale

Figure: DX Capabilities

Beyond the Digital Impasse

Learn More

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