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Oct 2017 - IDC FutureScape - Doc # US43171317

IDC FutureScape: Worldwide IT Industry 2018 Predictions

Table of Contents

IDC FutureScape Figure

Figure: IDC FutureScape: Worldwide IT Industry 2018 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

Figure: Three Chapters of the 3rd Platform Era

Figure: The Second Chapter: Multiplied Innovation for the DX Economy

Figure: Becoming a Digital-Native Enterprise: Digital Innovation Network

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: By 2021, at Least 50% of Global GDP Will Be Digitized, with Growth in Every Industry Driven by Digitally Enhanced Offerings, Operations, and Relationships; by 2020, Investors Will Use Platform, Data Value, and Customer Engagement Metrics as Valuation Factors for All Enterprises

Associated Drivers

IT and Business Impact

Guidance

Prediction 2: By 2020, 60% of All Enterprises Will Have Fully Articulated an Organizationwide Digital Transformation Platform Strategy and Will Be in the Process of Implementing That Strategy as the New IT Core for Competing in the Digital Economy

Associated Drivers

IT and Business Impact

Guidance

Prediction 3: By 2021, Enterprises' Spending on Cloud Services and Cloud-Enabling Hardware, Software, and Services Will More than Double to Over $530 Billion, Leveraging the Diversifying Cloud Environment That Is 20% at the Edge, Over 15% Specialized (Non-x86) Compute, and Over 90% Multicloud

Associated Drivers

IT and Business Impact

Guidance

Prediction 4: By 2019, 40% of Digital Transformation Initiatives Will Use AI Services; by 2021, 75% of Commercial Enterprise Apps Will Use AI, Over 90% of Consumers Will Interact with Customer Support Bots, and Over 50% of New Industrial Robots Will Leverage AI

Associated Drivers

IT and Business Impact

Guidance

Prediction 5: By 2021, Enterprise Apps Will Shift Toward Hyperagile Architectures, with 80% of Application Development on Cloud Platforms (PaaS) Using Microservices and Cloud Functions (e.g., AWS Lambda and Azure Functions) and Over 95% of New Microservices Deployed in Containers (e.g., Docker)

Associated Drivers

IT and Business Impact

Guidance

Prediction 6: By 2020, Human-Digital Interfaces Will Diversify, as 25% of Field Service Techs and Over 25% of Info Workers Use Augmented Reality, Nearly 50% of New Mobile Apps Use Voice as a Primary Interface, and 50% of the Consumer-Facing G2000 Use Biometric Sensors to Personalize Experiences

Associated Drivers

IT and Business Impact

Guidance

Prediction 7: By 2021, at Least 25% of the G2000 Will Use Blockchain Services as a Foundation for Digital Trust at Scale; by 2020, 25% of Top Global Transaction Banks, Nearly 30% of Manufacturers and Retailers, and 20% of Healthcare Organizations Will Use Blockchain Networks in Production

Associated Drivers

IT and Business Impact

Guidance

Prediction 8: By 2020, 90% of Large Enterprises Will Generate Revenue from Data as a Service — from the Sale of Raw Data, Derived Metrics, Insights, and Recommendations — Up from Nearly 50% in 2017

Associated Drivers

IT and Business Impact

Guidance

Prediction 9: Improvements in Simple ("Low Code/No Code") Development Tools Will Dramatically Expand the Number of Nontech Developers Over the Next 36 Months; by 2021, These Nontraditional Developers Will Build 20% of Business Applications and 30% of New Application Features (60% by 2027)

Associated Drivers

IT and Business Impact

Guidance

Prediction 10: By 2021, More than Half of the G2000 Will See an Average of One-Third of Their Digital Services Interactions Come Through Their Open API Ecosystems, Up from Virtually 0% in 2017 — Amplifying Their Digital Reach Far Beyond Their Own Customer Interactions

Associated Drivers

IT and Business Impact

Guidance

Advice for Technology Buyers

External Drivers: Detail

Accelerating DX: Technology-Centric Transformation Altering Business and Society

Pace of Change: Technology Capabilities Enable Sustainable Change at the Speed of Digital Business

DX Delta: Leaders and Disruptors Widen Performance Gap

Human Versus Machine: The Impact of AI and Automation

Sense, Compute, Actuate: The New Data-Centric Paradigm

Platform Disruption: Unleashing Digital Innovation's Power for Scale

Cyberthreats: Theft, Ransom, and Cyberattack on the Rise

Shifting Economics: Changing Value Structures and the Rise of Digital Capital

The Future Workforce: Global Demand for Digital Talent

Innovation Impasse: Legacy Systems Constraining Transformation

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Related Research

Referencing Documents

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