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Feb 2018 - IDC MarketScape - Doc # US43533617

IDC MarketScape: U.S. Smart Multifunction Peripheral 2018 Vendor Assessment

By: Keith KmetzProgram Vice President, Imaging, Printing & Document Solutions, Max PepperResearch Analyst, Imaging, Printing and Document Solutions

Table of Contents

IDC MarketScape Figure

Figure: IDC MarketScape U.S. Smart MFP Vendor Assessment

IDC Opinion

IDC MarketScape Vendor Inclusion Criteria

Advice for Technology Buyers

Vendor Summary Profiles

Brother

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Competitor and Customer Perspectives

Strengths

Challenges

Consider Brother When

Canon

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Competitor and Customer Perspectives

Strengths

Challenges

Consider Canon When

Dell

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Competitor and Customer Perspectives

Strengths

Challenges

Consider Dell When

Epson

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Competitor and Customer Perspectives

Strengths

Challenges

Consider Epson When

HP Inc.

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Competitor and Customer Perspectives

Strengths

Challenges

Consider HP Inc. When

Konica Minolta

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Competitor and Customer Perspectives

Strengths

Challenges

Consider Konica Minolta When

KYOCERA Document Solutions America (KDA)

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Competitor and Customer Perspectives

Strengths

Challenges

Consider KYOCERA Document Solutions America When

Lexmark

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Competitor and Customer Perspectives

Strengths

Challenges

Consider Lexmark When

OKI Data

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Strengths

Challenges

Consider OKI Data When

Ricoh

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Competitor and Customer Perspectives

Strengths

Challenges

Consider Ricoh When

Sharp

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Competitor and Customer Perspectives

Strengths

Challenges

Consider Sharp When

Toshiba

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Competitor and Customer Perspectives

Strengths

Challenges

Consider Toshiba When

Xerox

Product Line

Software and Services Ecosystem

Channels and Customer Targets

Competitor and Customer Perspectives

Strengths

Challenges

Consider Xerox When

Appendix

Reading an IDC MarketScape Graph

Observations in This IDC MarketScape Graphic

IDC MarketScape Methodology

Market Definition

Strategies and Capabilities Criteria

Strategies

Table: Key Strategy Measures for Success: U.S. Smart MFP

Capabilities

Table: Key Capability Measures for Success: U.S. Smart MFP

Learn More

Related Research

Synopsis

Content


Related Links