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Table of Contents

IDC FutureScape Figure

Figure: IDC FutureScape: Worldwide Telecommunications 2019 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: By 2020, 80% of Enterprises Will Have Implemented SD-WAN at Some Sites Underpinned by Secure and Virtualized Edge Architectures

Associated Drivers

IT Impact

Guidance

Prediction 2: By 2021, Over 50% of Enterprises Will Host Most of Their Edge IT and Network Services vCPE x86 Platforms Managed in the Cloud and Underpinned by Secure, Virtualized Edge Architectures

Associated Drivers

IT Impact

Guidance

Prediction 3: By 2021, 60% of Enterprises Will Have Begun the Journey to AI Automation

Associated Drivers

IT Impact

Guidance

Prediction 4: By 2020, 70% of Enterprises Will Adopt Managed Security Services to Use Analytics, Machine Learning/AI, Automation, and Orchestration to Better Predict and Respond to Security Threats and Attacks

Associated Drivers

IT Impact

Guidance

Prediction 5: By 2022, More than 80% of Enterprise UC&C Implementations Will Include Cloud-Based UCaaS

Associated Drivers

IT Impact

Guidance

Prediction 6: By 2023, 70% of Enterprises Will Leverage a Combination of Seat-Based Subscription and Cloud-Based Consumption Models for Advanced Managed Services

Associated Drivers

IT Impact

Guidance

Prediction 7: 5G Will Be a Key Enabler of Enterprise DX's Next Chapter, with More than 70% of All 5G Connections (Mobile Subscriptions and IoT Cellular Connections) Stemming from Business Use Cases by 2024

Associated Drivers

IT Impact

Guidance

Prediction 8: In 2019, as Enterprises Face the Challenges of Implementing DX, 30% of Enterprises Will Turn to Network Traffic Analysis to Drive Automation and Identify Anomalies in Real Time

Associated Drivers

IT Impact

Guidance

Prediction 9: By 2021, Less than 20% of Enterprises Will Leverage 5G and VNF Applications Because of Service Provider Delays in Upgrading Communications SP Operations and Monetization Systems

Associated Drivers

IT Impact

Guidance

Prediction 10: By 2022, Over 70% of Enterprises Will Leverage CPaaS Platforms to Enhance and Simplify a Broad Range of Communications Applications with Customized and Personalized Solutions Including Video

Associated Drivers

IT and Business Impact

Guidance

Advice for Technology Buyers

External Drivers: Detail

Next Chapter of DX: Technology-Driven Transformation Altering Business and Society

The Race to Innovate: Speed of Change, Delivery, and Operations Separates Thrivers and Survivors

Platforms, Platforms, Platforms: Industry Competes for Innovation at Scale

Emerging Autonomy: Learning to Live with AI

Cyber Insecurity: Theft, Cyberattack, Negligence Create a Crisis of Digital Trust

Rising Customer Expectations: More Convenience, Customization, and Control

Legacy Inertia: Retrofit the Old into the DX World

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Related Research

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