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TECH BUYER Dec 2018 - IDC Perspective - Doc # US44458418

Metrics for IT Transformation: How to Measure the Impact of the Worldwide CIO Agenda 2019 Predictions

By: Serge FindlingVice President of Research, Digital Transformation, Marc StrohleinAdjunct Research Advisor

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Metrics for IT Transformation

Situation Overview

CIO Agenda 2019 Predictions and Essential Metrics

Prediction 1: By 2021, Driven by LOB Needs, 70% of CIOs Will Deliver "Agile Connectivity" via APIs and Architectures That Interconnect Digital Solutions from Cloud Vendors, System Developers, Start-Ups, and Others

Table: Critical Metrics for Prediction 1

Prediction 2: Compelled to Curtail IT Spending, Improve Enterprise IT Agility, and Accelerate Innovation, 70% of CIOs Will Aggressively Apply Data and AI to IT Operations, Tools, and Processes by 2021

Table: Critical Metrics for Prediction 2

Prediction 3: By 2022, 65% of Enterprises Will Task CIOs to Transform and Modernize Governance Policies to Seize the Opportunities and Confront New Risks Posed by AI, ML, and Data Privacy and Ethics

Table: Critical Metrics for Prediction 3

Prediction 4: Through 2022, 75% of Successful Digital Strategies Will Be Built by a Transformed IT Organization, with Modernized and Rationalized Infrastructure, Applications, and Data Architectures

Table: Critical Metrics for Prediction 4

Prediction 5: By 2020, 80% of IT Executive Leadership Will Be Compensated Based on Business KPIs and Metrics That Measure IT's Effectiveness in Driving Business Performance and Growth, Not IT Operational Measures

Table: Critical Metrics for Prediction 5

Prediction 6: By 2020, 60% of CIOs Will Initiate a Digital Trust Framework That Goes Beyond Preventing Cyberattacks and Enables Organizations to Resiliently Rebound from Adverse Situations, Events, and Effects

Table: Critical Metrics for Prediction 6

Prediction 7: By 2022, 75% of CIOs Who Do Not Shift Their Organizations to Empowered IT Product Teams to Enable Digital Innovation, Disruption, and Scale Will Fail in Their Roles

Table: Critical Metrics for Prediction 7

Prediction 8: Through 2022, the Talent Pool for Emerging Technologies Will Be Inadequate to Fill at Least 30% of Global Demand and Effective Skills Development and Retention Will Become Differentiating Strategies

Table: Critical Metrics for Prediction 8

Prediction 9: By 2021, 65% of CIOs Will Expand Agile/DevOps Practices into the Wider Business to Achieve the Velocity Necessary for Innovation, Execution, and Change

Table: Critical Metrics for Prediction 9

Prediction 10: By 2023, 70% of CIOs Who Cannot Manage the IT Governance, Strategy, and Operations Divides Between LOB-Dominated Edge Computing, OT, and IT Will Fail Professionally

Table: Critical Metrics for Prediction 10

Advice for the Technology Leader

Figure: Advice for Technology Leaders

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