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TECH BUYER Jun 2019 - IDC PeerScape - Doc # US44787619

IDC PeerScape: Practices for Successful Cloud Migrations in Hospitality

By: Leslie HandVice President, IDC Retail Insights, Hayley SutherlandSenior Research Analyst, AI Software Platforms

Table of Contents

IDC PeerScape Figure

Figure: IDC PeerScape: Cloud Migrations — Practices to Succeed in Hospitality

Executive Summary

Peer Insights

Practice 1: Start with Pure Business Objectives, with a Focus on Customer Experience

Challenge

Examples

G6 Hospitality

Wyndham Destinations (Formerly Wyndham Worldwide)

Caesars Entertainment

Guidance

Practice 2: Bring Your Team Along for the Journey — From Vision to Reskilling Opportunities

Challenge

Examples

G6 Hospitality

Caesars Entertainment

Guidance

Practice 3: Take Steps to Mitigate Potential Vendor Risk in Advance

Challenge

Examples

Vail Resorts

G6 Hospitality

Guidance

Practice 4: Don't Let Traditional Approaches to Investment Justification Slow Down Progress

Challenge

Example

G6 Hospitality

Guidance

Practice 5: Create a Disciplined Plan for Eliminating Technical Debt

Challenge

Examples

G6 Hospitality

Caesars Entertainment

Guidance

Content


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