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TECH SUPPLIER Jul 2019 - Taxonomy - Doc # US44895019

IDC's Worldwide Cloud System and Service Management Software Taxonomy, 2019: Update

By: Mary Johnston TurnerResearch Vice President, Cloud Management

Table of Contents

IDC's Worldwide Cloud System and Service Management Software Taxonomy

Figure: Cloud System and Service Management Software Taxonomy Primary Segments

Cloud System and Service Management Software Taxonomy Changes for 2019

Definitions

IT Automation and Configuration Management

Cloud Management Automation

IT Operations Management

Cloud Infrastructure Performance Management

Cloud Application Performance Management

Cloud Capacity and Cost Management

IT Service Management

Cloud ITSM

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Synopsis

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