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TECH BUYER Jun 2019 - IDC Perspective - Doc # US45164819

SAP Sales Cloud: Enabling the Connected Sales Rep

By: Gerry MurrayResearch Director, Marketing and Sales Technology

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: SAP CX Live: Sales Cloud Highlights

Situation Overview

Quote to Cash

Sales Force Performance Management

Sales Enablement and Automation

Advice for the Technology Buyer

Digital Transformation in Sales

Employee Experience Drives Customer Experience

Fragmented IT Reflects Fragmented Budgets

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Related Research



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