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TECH BUYER Jul 2019 - IDC MarketScape - Doc # US45331319

IDC MarketScape: Worldwide Unified Communications and Collaboration 2019 Vendor Assessment

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

Table of Contents

IDC MarketScape Figure

Figure: IDC MarketScape Worldwide Unified Communications and Collaboration Vendor Assessment

IDC Opinion

IDC MarketScape Vendor Inclusion Criteria

Advice for Technology Buyers

Vendor Summary Profiles

Alcatel-Lucent Enterprise

Strengths

Challenges

Consider ALE When

Avaya

Strengths

Challenges

Consider Avaya When

Cisco

Strengths

Challenges

Consider Cisco When

Google

Strengths

Challenges

Consider Google When

Huawei

Strengths

Challenges

Consider Huawei When

Microsoft

Strengths

Challenges

Consider Microsoft When

Mitel

Strengths

Challenges

Consider Mitel When

NEC

Strengths

Challenges

Consider NEC When

Unify

Strengths

Challenges

Consider Unify When

Appendix

Reading an IDC MarketScape Graph

IDC MarketScape Methodology

Market Definition

Unified Communications

Unified Communications and Collaboration

Unified Communications as a Service

Strategies and Capabilities Criteria

Table: Key Strategy Measures for Success: Worldwide Unified Communications and Collaboration, 2019

Table: Key Capability Measures for Success: Worldwide Unified Communications and Collaboration, 2019

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Related Research

Synopsis

Content


Related Links