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TECH SUPPLIER Aug 2019 - Market Share - Doc # US45394119

Worldwide Customer Communications Management Software Market Shares, 2018: Adding Intelligence to New Channels of Communication

By: Marci MaddoxResearch Manager, Enterprise Content Strategies

Table of Contents

List of Attachments

IDC Market Share Figure

Figure: Worldwide Customer Communications Management Software 2018 Share Snapshot

Executive Summary

Advice for Technology Suppliers

Market Share

Table: Worldwide Customer Communications Management Software Revenue by Vendor, 2016–2018 ($M)

Figure: Worldwide Customer Communications Management Software Revenue Share by Region, 2018

Figure: Worldwide Customer Communications Management Software Revenue Share by Deployment Type, 2018

Who Shaped the Year

Market Context

Trends in Customer Communications Management Software

Significant Market Developments

Methodology

Market Definition

Related Research

Content


Related Links