Table of Contents
IDC MarketScape Figure
Figure: IDC MarketScape Worldwide Customer Communications Management Vendor Assessment
IDC Opinion
Digital Transformation in Communications
Modernizing the Architecture
Addressing Customer Engagement or Empowering Employees
IDC MarketScape Vendor Inclusion Criteria
Advice for Technology Buyers
Vendor Summary Profiles
Adobe
Strengths
Challenges
Consider Adobe When
Cincom
Strengths
Challenges
Consider Cincom When
Conga
Strengths
Challenges
Consider Conga When
Hyland
Strengths
Challenges
Consider Hyland When
Messagepoint
Strengths
Challenges
Consider Messagepoint When
Nintex
Strengths
Challenges
Consider Nintex When
OpenText
Strengths
Challenges
Consider OpenText When
ISIS Papyrus
Strengths
Challenges
Consider ISIS Papyrus When
Quadient
Strengths
Challenges
Consider Quadient When
Smart Communications
Strengths
Challenges
Consider Smart Communications When
Striata
Strengths
Challenges
Consider Striata When
Syncsort
Strengths
Challenges
Consider Syncsort When
Unifiedpost
Strengths
Challenges
Consider Unifiedpost When
XMPie
Strengths
Challenges
Consider XMPie When
Appendix
Reading an IDC MarketScape Graph
IDC MarketScape Methodology
Market Definition
Market Analysis
Strategies and Capabilities Criteria
Table: Key Strategy Measures for Success: Worldwide Customer Communications Management
Table: Key Capabilities Measures for Success: Worldwide Customer Communications Management
Learn More
Related Research
Synopsis