IDC FutureScape: Worldwide CIO Agenda 2020 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide CIO Agenda 2020 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2024, the IT Strategy for 80% of Digitally Advanced Organizations Will Evolve to a Broad, Flexible, Self-Service Mashup of Digital Tools to Replace the "Walled Garden" IT-as-an-Enabler Model

• Associated Drivers

• IT Impact

• Guidance

• Prediction 2: By 2023, 65% of CIOs Will Be Entrepreneurial Leaders Who Evolve Their Organizations into Centers of Excellence That Engineer Enterprisewide Collaboration and Innovation

• Associated Drivers

• IT Impact

• Guidance

• Prediction 3: Driven Both by Escalating Cyberthreats and Needed New Functionality, 65% of Enterprises Will Aggressively Modernize Legacy Systems with Extensive New Technology Platform Investments Through 2023

• Associated Drivers

• IT Impact

• Guidance

• Prediction 4: By 2023, as a Pillar of Their IT Multicloud Approach, 70% of IT Organizations Will Implement a Strategic Container/Abstraction/API Playbook to Enhance Application Portability and Hosting Flexibility

• Associated Drivers

• IT Impact

• Guidance

• Prediction 5: By 2022, 70% of IT Organizations Will Have Transitioned from Builders and Operators to Designers and Integrators of Digital Solutions That Come to Define Every Product, Service, or Process

• Associated Drivers

• IT Impact

• Guidance

• Prediction 6: Through 2023, 80% of IT Organizations Will Accelerate Software Development to Enable Them to Deploy at Least Weekly Code Updates/Revisions and Business Value Delivery

• Associated Drivers

• IT Impact

• Guidance

• Prediction 7: By 2022, as Innovation Becomes Synonymous with Disruption, 40% of CIOs Will Co-Lead Innovation, Articulating Digital Visions and Infusing Intelligence Enterprisewide

• Associated Drivers

• IT Impact

• Guidance

• Prediction 8: Through 2022, Deployment of Artificial Intelligence to Augment, Streamline, and Accelerate IT Operations Will Be a Principal IT Transformation Initiative for 60% of Enterprise IT Organizations

• Associated Drivers

• IT Impact

• Guidance

• Prediction 9: Through 2024, 75% of CIOs Will Reshape All IT Resources, Including Budgets, Assets, and Talent, to Support Real-Time Resource Allocation and Enterprise Agility, Dramatically Reducing Fixed Costs

• Associated Drivers

• IT Impact

• Guidance

• Prediction 10: By 2023, Driven by the Mandate to Deliver Engaging, Agile, Continuous Learning-Fueled Workspaces, 60% of CIOs Will Implement Formal Employee Experience Programs

• Associated Drivers

• IT Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• The Age of Innovation: Driving the Future Enterprise

• Accelerated Disruption: Navigating Business Challenges as Volatility Intensifies

• The Platform Economy: Competing at Hyperscale

• Sense, Compute, Act: Maximizing Data Value

• Crisis of Digital Trust: Escalating Threats Mandate Strategic Responses

• Intelligence Everywhere: AI's Opportunity and Implications

• The Future of Work: Agile, Augmented, Borderless, and Reconfigurable

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• Related Research