TECH BUYER Dec 2019 - IDC Perspective - Doc # US45716719

Digital Strategy Learnings from Infosys Clients at Confluence EMEA 2019

By: Douglas HaywardResearch Director, Worldwide Digital Strategy and Agency Services

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Digital Strategy Lessons from Infosys Confluence EMEA 2019

Situation Overview

Now Is the Time for Driving "Innovation at Scale"

Changing People's Behaviors, Transforming Organizational Culture, and Showing Transparency About Change Are Critical Success Drivers in Business Transformation

CIOs Roles Are Changing to Support the Business More … But the Routine Parts of The Role Haven't Gone Away

Digital Services Vendors Aren't Just Providers of Technology "Muscle" — They're Partners and Problem Solvers, Too

Ideas and Solutions to Problems

Genuine Partnership and Empathy

Raw Delivery Muscle

Advice for the Technology Buyer

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Synopsis

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