TECH BUYER Oct 2020 - IDC FutureScape - Doc # US45831620

IDC FutureScape: Worldwide Smart Cities and Communities 2021 Predictions

By:

Ruthbea Yesner
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,
Matt Arcaro
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,
Alison Brooks, Ph.D.
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,
Massimiliano Claps
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, Gerald Wang
Table of Contents

IDC FutureScape Figure

Figure: IDC FutureScape: Worldwide Smart Cities and Communities 2021 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: Owing to IoT Ecosystem Vulnerabilities, in 2021, 20% of Deployed Local Government Devices Will Be Compromised by Malware and Ransomware Attacks, Leading to Increased Adoption of AI/ML SOAR Capabilities

Associated Drivers

IT Impact

Guidance

Prediction 2: By 2021, 45% of Communities Will Shift to a Hybrid Workforce Using Cloud-Based Applications, Digital Collaboration Tools, and Mobile Technologies to Maintain Services and Ensure Work-Life-Health Balance

Associated Drivers

IT Impact

Guidance

Prediction 3: By 2022, 40% of Cities Will Use Digital Space Planning Tools, Such as Digital Twins, to Speed Socioeconomic Recovery from COVID-19 and Ensure the Safe Movement of People, Goods, and Services

Associated Drivers

IT Impact

Guidance

Prediction 4: By 2022, 40% of Police Agencies Will Use Digital Tools, Such as Live Video Streaming and Shared Workflows, to Support Community Safety and Alternative Response Framework Approaches to Policing

Associated Drivers

IT Impact

Guidance

Prediction 5: By 2023, 20% of Midsize Smart Cities Will Appoint a Dedicated Staff Lead to Drive Innovation and Digital Transformation to Meet Growing Community Demands to Improve Service Offerings and Delivery

Associated Drivers

IT Impact

Guidance

Prediction 6: As a Result of COVID-19 Transit Service and Revenue Pressures, by 2023, 40% of Cities with 500,000+ Residents Will Adopt Technologies and Platforms to Increase Private Transportation Solution Usage

Associated Drivers

IT Impact

Guidance

Prediction 7: By 2024, Spending by Smart Cities and Communities Will Be $203 Billion with Focused Areas of Investment in a Wide Range of Areas Such as Public Safety, Civic Engagement, and Smart City Platforms

Associated Drivers

IT Impact

Guidance

Prediction 8: As High-Speed Internet Is a Critical Infrastructure for Constituents to Participate Fully in Society, by 2025, 75% of Cities Will Provide Interventions in the Market to End the Digital Divide

Associated Drivers

IT Impact

Guidance

Prediction 9: By 2025, 30% of Cities Will Leverage Automation via IoT, AI, and Digital Twins, to Blend the Physical and Digital and Improve the Remote Management of Critical Infrastructure and Digital Services

Associated Drivers

IT Impact

Guidance

Prediction 10: By 2026, 20% of City Products and Services Will Be Delivered Using High-Touch Digital and Hybrid Digital/Physical Experiences, Transforming Constituent Interaction with Local Government

Associated Drivers

IT Impact

Guidance

Advice for Technology Buyers

External Drivers: Detail

The Next Normal — Resilient Business and Operating Models

Intelligence Everywhere — Data Drives Action

Geopolitical Risk — Societal and Economic Tensions Escalate

Customer Engagement Redefined — Safe, Secure, and Sustainable Digital Experience

Digital Divide — The Imperative of Connectivity

Work Transformation — Redefining Teams, Skills, and Leadership

Climate Change and Resilience — The Impact of Weather Events and Scarcity of Resources

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Related Research

Content


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