TECH SUPPLIER Feb 2020 - Market Perspective - Doc # US45946219

Buyer Needs for Managed Multicloud Services for Delivering Multicloud Management Capabilities

By: David TapperProgram Vice President, Outsourcing and Managed Cloud Services

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Managed Multicloud Services for Multicloud Management

New Market Developments and Dynamics

Managed Multicloud Services: Buyer Needs and Requirements

Definition of Managed Multicloud Services for Multicloud Management

Figure: Key Dimensions of Multicloud Management for Managed Multicloud Services

Enterprise Requirements of Managed SPs to Support Multicloud Requirements

Strategic Role of Managed SPs for Managed Cloud Services

Figure: Strategic Role of Managed Service Providers

Primary Role of Managed SPs for Public Cloud

Figure: Primary Role of Managed Service Providers for Public Clouds

Public Cloud Usage

Current and Future Use of Public Cloud Providers

Figure: Usage of Public Cloud Providers

Use of Public Cloud Providers by Competencies

Figure: Public Cloud Usage by Competencies

Use of Clouds by Interoperability Preferences

Figure: Interoperability Preferences Across Public Clouds

Critical Shifts in Industry Structure

Managed Multicloud Services: Need for an "Intelligent" Management Platform

Core Dimensions for Managed Multicloud Services: An "Intelligent" Management Platform

Figure: Core Dimensions of Intelligent Management Platform for Managed Multicloud Services

Technology Capabilities

Sensing Capabilities

Learning Capabilities

Managed Cloud Services Value Chain and Intelligent Platform

Figure: Managed Cloud Services Value Chain and Intelligent Platform

Move to a Digital Services Supply Chain for Managed Cloud Services

Figure: Future State of Managed SPs: Digital Services Supply Chain

Critical Factors Shaping the Structure of Digital Services Supply Chain

Optimizing Service Delivery and Value

Figure: Optimizing Managed Cloud Service Delivery: Lowest Costs and Highest Quality of Service

Integration of IT and OT: Optimizing Service Delivery

Implications for Managed SPs in Delivering Managed Multicloud Services

Advice for the Services Provider

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Related Research

Synopsis

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