TECH BUYER Apr 2020 - IDC Perspective - Doc # US46225720

Post-COVID-19: A CIO Recovery Guide — IT Sourcing Insights and Recommendations

By: Aaron Polikaitis

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Mitigating Impact and Aligning Sourcing Strategy

Situation Overview

Advice for the Technology Leader

Short Term: Sourcing Triage (One to Three Months)

Supply Chain Disruption and Demand Fluctuations Will Impact Availability of Devices

Work-at-Home Mobilization Will Require Focus on Security Vendors

Force Majeure/Acts of God

Remote Access, Collaboration, Virtualization, and IT Service Management Technologies Play Key Role in Mitigating Impact

Be on the Lookout for Unethical Behavior

Medium Term: Align Sourcing Strategy with Changing Business Needs (Three to Six Months)

Crisis Shifts Digital Transformation Trajectory and Related Technology Investments

Assess Application and Infrastructure Usage to Identify Underleveraged Assets

India Lockdown Raises Work-from-Home Readiness Questions

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Synopsis

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