Table of Contents

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: By 2022, 45% of Repetitive Work Tasks in Large Enterprises Will Be Automated and/or Augmented by Using "Digital Coworkers" (Powered by AI, Robotics, and IPA), Furthering Human-Machine Collaboration

Associated Drivers

IT Impact

Business Impact

Guidance

Prediction 2: By 2025, 40% of the G2000 Will Augment Human Staff with "Digital Coworkers" (Powered by AI, Robotics, and IPA) to Navigate and Manage Large Ecosystems to Perform Complex Cross-Business Interactions

Associated Drivers

IT Impact

Business Impact

Guidance

Prediction 3: By 2022, 25% of G2000 Firms Will Deploy Technologies Imbued with Data Manipulation and Visualization Capabilities, Driving Collaborative Productivity via Conference Calls for a Hybrid Workforce

Associated Drivers

IT Impact

Business Impact

Guidance

Prediction 4: By 2023, 75% of the G2000 Will Commit to Providing Technical Parity to a Workforce That Is Hybrid by Design Rather than by Circumstance, Enabling Them to Work Together Separately and in Real Time

Associated Drivers

IT Impact

Business Impact

Guidance

Prediction 5: By 2024, 50% of the G2000 Will Rely on Connected, Secure, and Prescriptive Digital Ecosystems That Recommend Next Best Action

Associated Drivers

IT Impact

Business Impact

Guidance

Prediction 6: By 2021, 65% of Knowledge and Frontline Workers Will Include Health Considerations in Addition to Social, Environmental, and Humanitarian Actions as Key Criteria to Employment Decisions

Associated Drivers

IT Impact

Business Impact

Guidance

Prediction 7: By 2023, G2000 Companies That Deploy Embedded AI-Driven Dynamic Learning and Digital Adoption Platforms That Support Adaptive, Reconfigurable Teams Will Achieve a 20% Increase in Productivity

Associated Drivers

IT Impact

Business Impact

Guidance

Prediction 8: By 2025, 55% of G2000 Firms Will Have Remodeled, Relocated, or Constructed Office Facilities for the Purposes of Improved Employee Health Protection and Optimized Business Continuity

Associated Drivers

IT Impact

Business Impact

Guidance

Prediction 9: By 2022, an Additional $2 Billion Will Be Spent on Desktop and Workspace as a Service by the G2000, as 75% Incorporate Employees' Home Network/Workspace as Part of the Extended Enterprise Environment

Associated Drivers

IT Impact

Business Impact

Guidance

Prediction 10: By 2025, G2000 Firms Will Increase Spending on Business-Critical Infrastructure by 25% to Support Solutions for Employee Safety Such as Contact Tracing, Temperature Sensing, and Proximity Monitoring

Associated Drivers

IT Impact

Business Impact

Guidance

Advice for Technology Buyers

External Drivers: Detail

Accelerated Disruption — Crisis, Resilience, and Opportunity

Description

Context

Strategic Innovation — Shaping the Future Enterprise Today

Description

Context

The Next Normal — Resilient Business and Operating Models

Description

Context

Intelligence Everywhere — Data Drives Action

Description

Context

Digital Platform — Ecosystems at Scale

Description

Context

Work Transformation — Redefining Teams, Skills, and Leadership

Description

Context

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Related Research

Content


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