TECH BUYER May 2020 - IDC Perspective - Doc # US46427320

Post-COVID-19: Procurement Executives Discuss Business Continuity, Supply Chain Resilience, Agile Procurement, and the Future

By: Dr. Ron BabinAdjunct Research Advisor, Aaron PolikaitisVice President of Research, Vendor Sourcing and Management, Joseph C. PucciarelliGroup Vice President & IT Executive Advisor, Martha RoundsResearch Director

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Lessons Learned from Procurement Leaders

Situation Overview

Figure: Five Phases to Recovery: From Crisis to the Next Normal

Advice for the Technology Leader

The Initial Crisis and Its Aftermath

Work from Home or Back to the Office? Both Options Have Challenges (and Rewards)

Supply Chain Relationships — Renegotiating Payment Terms

Challenges of a Lack of Internal Alignment

Contract Extensions Working Well for Customers and Suppliers

Agile Procurement — Building Speed and Flexibility

The Unnecessary Overhead of Outdated RFP Processes

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