TECH BUYER Jun 2020 - IDC Perspective - Doc # US46428320

COVID-19 Impact on Retail Infrastructure

By: Robert EastmanResearch Manager

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: COVID-19 Impact on Retail Infrastructure

Situation Overview


The Infrastructure Road to Recovery

Figure: Retailers/Wholesalers on IDC's Road to Recovery

Crisis Phase: Business Continuity

Slowdown Phase: ROI Focus

Recession Phase: Operational Resiliency

Investment Phase: Acceleration

Recovery Phase: Innovation

Figure: COVID-19 Effect on Long-Term IT Strategy: All Industries

Best Practices

Advice for the Technology Buyer

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