target audience: TECH BUYER  Publication date: Jun 2020 - Document type: IDC Perspective - Doc  Document number: # US46500320

COVID-19 Implications for Unified Communications and Collaboration Technology Buyers

By:  Rich Costello

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: COVID-19 Implications for UC&C Technology Buyers

  • Situation Overview

    • UC&C Vendors/Providers Extend Freemium Offers

    • Demand-Side Impact

  • Advice for the Technology Buyer

    • Organizations Already Had Video and Collaboration Ranked Highly in Their Adoption Plans

    • Table: Top UC&C Features/Capabilities Organizations Use/Plan to Use

  • Learn More

    • Related Research

    • Synopsis