TECH SUPPLIER Jun 2020 - Market Forecast - Doc # US46532720

Worldwide IT Service Management Software Forecast, 2020–2024: The Acceleration of the Participatory Enterprise

By: Shannon KalvarResearch Manager , IT Service Management and Client Virtualization

Table of Contents

List of Attachments

IDC Market Forecast Figure

Figure: Worldwide IT Service Management Software Revenue Snapshot

Executive Summary

Advice for Technology Suppliers

Market Forecast

Table: Worldwide IT Service Management Software Revenue, 2019–2024: Current and Constant Currency ($M)

Figure: Worldwide IT Service Management Software Revenue Growth, 2019–2024: Current and Constant Currency

Table: Worldwide IT Service Management Software Revenue by Deployment Type, 2019–2024 ($M)

Figure: Worldwide IT Service Management Software Revenue by Deployment Type, 2019–2024

Table: Worldwide IT Service Management Software Revenue by Region, 2019–2024 ($M)

Figure: Worldwide IT Service Management Software Revenue by Region, 2019 and 2024

Market Context

Drivers and Inhibitors

Drivers

Broad Availability of Industry-Specific Process Frameworks

Increased Business Complexity

Cloud Infrastructure Adoption

Inhibitors

Economic Disruption Due to the COVID-19 Pandemic and Associated Effects

Solution Isolated in Support

Exchange Rates

Significant Market Developments

Changes from Prior Forecast

Table: Worldwide IT Service Management Software Revenue, 2017–2024: Comparison of March 2019 and June 2020 Forecasts ($M)

Figure: Worldwide IT Service Management Software Revenue in Current Currency, 2017–2024: Comparison of March 2019 and June 2020 Forecasts

Market Definition

IT Service Management

Methodology

Historical and Forecast Market Values and Exchange Rates

Table: Exchange Rates, 2015–2024

Related Research

Content


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