TECH SUPPLIER Sep 2020 - Market Note - Doc # US46836620

The Salesforce and ServiceMax Strategic Partnership Builds on the Promise of End-to-End Field Service Execution for Complex Industries

By: Aly PinderProgram Director, Service Innovation & Connected Products, Mary WardleyProgram Vice President, Customer Care and CRM, Gerry BrownResearch Director, European Software Group

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: The Salesforce and ServiceMax Strategic Partnership Builds on the Promise of End-to-End Field Service Execution for Complex Industries

In This Market Note

Product Highlights

Strategic Partnership Highlights

IDC's Point of View

The Need for Collaboration

Going Forward — Navigating the Next Normal of Field Service Innovation

The Combined Offering — Benefits to ServiceMax and Salesforce

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Related Research

Synopsis

Content


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