IDC FutureScape Figure

Figure: IDC FutureScape: Worldwide Future of Industry Ecosystems 2021 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: The Economy Will Accelerate on Its Digital Destiny with 65% of Global GDP Digitalized by 2022; Leaders Are Already Participating in New Industry Ecosystems in the Digital Economy

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Prediction 2: By 2021, 30% of G2000 Companies Across the Industry Will Activate Digital, "Contactless" Service to Minimize Customer Defection and Increase Data Sharing Among Industry Ecosystem Partners

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Prediction 3: By 2023, 60% of Enterprises Across the Industry Will Share Information and Data to Cloud-Based Ecosystems to Enhance Internal Operations and Innovation and/or for Collective Monetization

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Prediction 4: By 2023, 30% of Industry Ecosystem Participants Will Depend on the Revenue Generated from High-Touch Digital and Digitally Augmented Physical Experiences to Deliver and Access Products and Services

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Prediction 5: By 2025, 15% of the Current Enterprise Application Market Will Be Displaced by Software Codeveloped and Owned by Industry Consortium; Software Vendors Will Have an Opportunity to Play a Central Role

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Prediction 6: By 2025, 50% of All New Vehicles Manufactured Will Be Connected to a Cross-Industry Blockchain That Offers Access to Payment, Customer Support, Safety, and Transportation Services

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Prediction 7: By 2024, 50% of G2000 Organizations Will Develop Digital Operations Centers to Monitor Industry Ecosystem Capacity, Expertise, Market, and Environmental Conditions for 50% Faster Time to Market

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Prediction 8: By 2023, 30% of Industry Ecosystems Will Build Trust Through Data Governance Models Facilitated at the Platform Level by New Third-Party Providers of Federated Security and Compliance

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Prediction 9: By 2022, Industry Ecosystems Will See a 40% Greater Innovation Rate of New Digital and Physical Products/Services Brought to Market Compared with Traditional Innovation Approaches

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Prediction 10: At Least 30% of SMBs Will Fail by 2021, Leading to a New Wave of Microbusiness-Powered and Ecosystem-First Disrupters by 2023 to Fill Unmet Customer Needs

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Advice for Technology Buyers

External Drivers: Detail

Strategic Innovation — Shaping the Future Enterprise Today

The Next Normal — Resilient Business and Operating Models

Intelligence Everywhere — Data Drives Action

Digital Platform — Ecosystems at Scale

Crisis of Trust — Meeting Rising Expectations

Customer Engagement Redefined — Safe, Secure, and Sustainable Digital Experience

Work Transformation — Redefining Teams, Skills, and Leadership

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