Table of Contents
IDC FutureScape Figure
Figure: IDC FutureScape: Worldwide Smart Cities and Communities 2022 Top 10 Predictions
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: In 2022, 75% of Local Governments Will Increase Use of National Monies to Fund Digital Initiatives, Resulting in Nationally Driven Local Agendas and More Compliance with National Standards
Associated Drivers
IT Impact
Guidance
Prediction 2: In 2023, 70% of Subnational Governments Adopting Hybrid Work Will Use a Fixed-Schedule and/or Role-Based Model, Increasing Spend on Smart Workspaces to Balance Health, Energy Use, and Service Delivery
Associated Drivers
IT Impact
Guidance
Prediction 3: By 2023, Major Cities Will Use Real-Time Communication Platforms for 50% of Digital Public Outreach to Combat Misinformation and Improve Community Resiliency and Trust
Associated Drivers
IT Impact
Guidance
Prediction 4: With the Growth of Out-of-the-Box Data Integration Tools, by 2024, 20% of All Back-Office Data Will Be Connected and Utilized Across Departments to Improve Local Government Program Administration
Associated Drivers
IT Impact
Guidance
Prediction 5: By 2024, 35% of Cities and Communities Will Rely on Low-Code/No-Code Platforms to Aid IT and Non-IT Staff to Enable a Swift Roll Out of Digital Programs and New Social and Public Health Services
Associated Drivers
IT Impact
Guidance
Prediction 6: By 2025, Cities with 1+ Million Residents Will Increase Spending on Dynamic Data and Platforms by 70% to Scale Outcome-Based Transit Programs That Match Capacity with User Demand and New Expectations
Associated Drivers
IT Impact
Guidance
Prediction 7: By 2025, Successful Cyberattacks Against Cities Will Double as Threats Against Critical Infrastructure Continue Due to Proliferation of Edge Devices, Making IoT/OT Security a Top Investment Priority
Associated Drivers
IT Impact
Guidance
Prediction 8: By 2026, 30% of Cities Worldwide Will Establish Digital Accounts, Enabling Citizens to Prefill Forms, Access Personalized Services, Update Profiles, Check Status of Requests, and Authorize Data Sharing
Associated Drivers
IT Impact
Guidance
Prediction 9: By 2026, 50% of Midsize Cities Will Use Digital Twins for Sustainability and Efficiency Improvements and to Gather Operational Data to Meet Climate Targets
Associated Drivers
IT Impact
Guidance
Prediction 10: By 2027, to Improve Data-Informed Outcomes, 75% of Cities Will Make Critical Changes to Data Governance, Culture, and Management to Support the Exponential Growth in Deployment of Analytics and AI
Associated Drivers
IT Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
Pervasive Disruption Continues — Volatility, Opportunity, and Resilience
Cybersecurity and Risk — The Threat Environment Just Keeps Scaling
Embracing Digital First — New Strategies for Complexity and Ubiquity
The Velocity of Connectedness — The Future Is Data in Motion
Intelligence on Demand — Navigating the Torrent of Data
Digital Ecosystem — Thriving in a Multiplatform World
Environmental and Social Responsibility — A New Stakeholder-Driven Imperative
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