TECH SUPPLIER Feb 2021 - Market Perspective - Doc # US47432321

Five Key Unified Communications and Collaboration Trends to Watch in 2021

By:

Rich Costello
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Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Five Key Unified Communications and Collaboration Trends to Watch in 2021

New Market Developments and Dynamics

Introduction

Five Key Unified Communications and Collaboration Trends to Watch in 2021

The Hybrid/Flexible Work Model, Supported Largely by UC&C Applications on Robust Network Infrastructures, Will Gain Momentum Among Workers and Organizations in 2H21

Table: IDC Survey: Expectations for Post-COVID-19 Versus Pre-COVID-19 Workers (% of Respondents)

The Continuing Embrace of Cloud Services, Digital Technologies, and Migrations of Premises-Based Systems Will Drive the Global UCaaS Market to $19.5 Billion in 2021

In Post-Pandemic 2021, Enterprises Will Again Consider SD-WAN and SD-Branch Architectures for Optimizing Real-Time Traffic Demands Such as UC&C

AI and ML Will Enhance Collaboration with Advanced Features and Functions in 2021

Up to 50% of Enterprise UC&C Deployments Will Be Managed by Cloud-Based Management Platforms by 2022

IDC's Point of View

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Related Research

Synopsis

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