TECH BUYER Jun 2021 - IDC Perspective - Doc # US47768121

How to Evaluate Enterprise Storage Vendor Guarantee Programs

By: Eric BurgenerResearch Vice President, Infrastructure Systems, Platforms and Technologies Group

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Storage Vendor Guarantee Programs Can Drive Significant Value

Situation Overview

Storage Vendor Guarantee Program Facets

Satisfaction Guarantee

Data Reduction Guarantee

Media Endurance Guarantee

Fixed Maintenance Guarantee

Availability Guarantee

Nondisruptive Upgrades Guarantee

All-Inclusive Licensing Guarantee

Fixed Trade-In Credits

Free Upgrades

Breadth of Coverage

Other Types of Programs

Examples of Storage Vendor Guarantee Programs

Communicating the Value

Advice for the Technology Buyer

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Related Research



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