TECH SUPPLIER Jul 2021 - Taxonomy - Doc # US47803221

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2021: Insurance

By: Patrick Van BrusselResearch Director, European Financial Insights

Table of Contents

IDC's Worldwide Digital Transformation Taxonomy

Figure: Digital Transformation Primary Segments for Contextual and Value-Centric Insurance

digital transformation Taxonomy Changes for 2021

Table: Summary of Insurance Use Case Changes for 2021

Taxonomy Overview

Understanding and Using IDC's Digital Transformation Taxonomy

Definitions

Insurance

Digital Mission: Contextual and Value-Centric Insurance

Strategic Priority: Omni-Experience Engagement

Figure: Omni-Experience Engagement

Omni-Experience Engagement Program: Omni-Channel Delivery of Products and Services

Table: Use Case Detail for Omni-Channel Delivery of Products and Services

Omni-Experience Engagement Program: Customer-Driven Product and Service Innovation

Table: Use Case Detail for Customer-Driven Product and Service Innovation

Omni-Experience Engagement Program: Targeted Marketing and Communication

Table: Use Case Detail for Targeted Marketing and Communication

Strategic Priority: Usage- and Value-Oriented Offerings

Figure: Usage- and Value-Oriented Offerings

Usage- and Value-Oriented Offerings Program: Usage-Based Insurance

Table: Use Case Detail for Usage-Based Insurance/Evidence-Based Pricing

Usage- and Value-Oriented Offerings Program: Preventative Insurance

Table: Use Case Detail for Preventative Insurance

Usage- and Value-Oriented Offerings Program: Bundled Offerings Through Partnership Ecosystem

Table: Use Case Detail for Bundled Offerings Through Partnership Ecosystem

Strategic Priority: Frictionless Insurance

Figure: Frictionless Insurance

Frictionless Insurance Program: Process Optimization

Table: Use Case Detail for Process Optimization

Frictionless Insurance Program: Omni-Channel Optimization

Table: Use Case Detail for Omni-Channel Optimization

Frictionless Insurance Program: Open and Collaborative Enterprise

Table: Use Case Detail for Open and Collaborative Enterprise

Strategic Priority: Building Cognitive Competencies

Figure: Building Cognitive Competencies

Building Cognitive Competencies Program: Intelligent Risk Management

Table: Use Case Detail for Intelligent Risk Management

Building Cognitive Competencies Program: Intelligent Compliance Handling

Table: Use Case Detail for Intelligent Compliance Handling

Building Cognitive Competencies Program: Data Monetization

Table: Use Case Detail for Data Monetization

Learn More

Appendix

IDC Digital Transformation Spending Guide

Related Research

Synopsis

Content


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