TECH SUPPLIER Jun 2021 - Market Forecast - Doc # US47915521

Worldwide Customer Intelligence and Analytics Applications Software Forecast, 2021–2025

By: David WallaceResearch Director, Customer Intelligence and Analytics

Table of Contents

IDC Market Forecast Figure

Figure: Worldwide Customer Intelligence and Analytics Applications Software Revenue Snapshot

Executive Summary

Advice for Technology Suppliers

Market Forecast

Table: Worldwide Customer Intelligence and Analytics Applications Software Revenue, 2020–2025: Current Currency and Constant Currency ($M)

Table: Worldwide Customer Intelligence and Analytics Applications Software Revenue by Region, 2020–2025 ($M)

Figure: Worldwide Customer Intelligence and Analytics Applications Software Revenue by Region, 2020 and 2025

Market Context

Drivers and Inhibitors

Drivers

Importance of AI, Advanced Analytics, and Customer Data

Spending on Customer Intelligence and Analytics Software Applications

Importance of First-Party Data

Significant Market Developments

Changes from Prior Forecast

Table: Worldwide Customer Intelligence and Analytics Applications Software Revenue, 2019–2025: Comparison of June 2020 and June 2021 Forecasts ($M)

Figure: Worldwide Customer Intelligence Analytics Applications Software Revenue, 2019–2025: Comparison of June 2020 and June 2021 Forecasts

Market Definition

Methodology

Related Research

Content


Related Links