IDC's Worldwide Digital Transformation Use Case Taxonomy

Figure: Digital Transformation Primary Segments for Experiential Retail

Digital Transformation Taxonomy Changes for 2021

Table: Digital Transformation for Experiential Retail Taxonomy Changes for 2021

Taxonomy Overview

Understanding and Using IDC's Digital Transformation Taxonomy

Definitions

Retail

Digital Mission: Experiential Retail

Strategic Priority: Omni-Channel Commerce

Figure: Omni-Channel Commerce

Omni-Channel Commerce Program: Experiential Commerce

Table: Use Case Details for Experiential Commerce

Omni-Channel Commerce Program: Intelligent Order Fulfillment and Returns

Table: Use Case Details for Intelligent Order Fulfillment and Returns

Omni-Channel Commerce Program: Augmented and Virtual Experience

Table: Use Case Details for Augmented and Virtual Experience

Strategic Priority: Curated Merchandise Life-Cycle Management

Figure: Curated Merchandise Life-Cycle Management

Curated Merchandise Life-Cycle Management Program: Intelligent Product Design

Table: Use Case Details for Intelligent Product Design

Curated Merchandise Life-Cycle Management Program: Curated Product Assortment and Positioning

Table: Use Case Details for Curated Product Assortment and Positioning

Curated Merchandise Life-Cycle Management Program: Product Innovation

Table: Use Case Details for Product Innovation

Strategic Priority: Omni-Experience Customer Engagement

Figure: Omni-Experience Customer Engagement

Omni-Experience Customer Engagement Program: Next-Generation Customer Care

Table: Use Case Details for Next-Generation Customer Care

Omni-Channel Customer Engagement Program: Customer Experience Analytics

Table: Use Case Details for Customer Experience Analytics

Omni-Experience Customer Engagement Program: Contextualized Experience

Table: Use Case Details for Contextualized Experience

Strategic Priority: Digital Supply Chain Optimization

Figure: Digital Supply Chain Optimization

Digital Supply Chain Optimization Program: Supply Network Optimization

Table: Use Case Details for Supply Network Optimization

Digital Supply Chain Optimization Program: Optimized Fulfillment Operations

Table: Use Case Details for Optimized Fulfillment Operations

Digital Supply Chain Optimization Program: Supply Chain Accountability

Table: Use Case Details for Supply Chain Accountability

Digital Supply Chain Optimization Program: Last-Mile Operations Execution

Table: Use Case Details for Last-Mile Operations Execution

Strategic Priority: Operational Scale and Agility

Figure: Operational Scale and Agility

Operational Scale and Agility Program: Operational Execution

Table: Use Case Details for Operational Execution

Operational Scale and Agility Program: Connected Workforce

Table: Use Case Details for Connected Workforce

Operational Scale and Agility Program: Secure Omni-Channel Operations

Table: Use Case Details for Secure Omni-Channel Operations

Operational Scale and Agility Program: Profitability Optimization

Table: Use Case Details for Profitability Optimization

Operational Scale and Agility Program: Touchless IT Operations

Table: Use Case Details Touchless IT Operations

IDC's Digital Transformation Spending Guide

Table: DX Use Cases Included in the DX Spending Guide

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Related Research

Synopsis