TECH BUYER Aug 2021 - IDC Perspective - Doc # US48132521

The CIO's Guide to Building Future IT Capabilities: Digital Infrastructure — Ubiquitous Visibility and Reach


Alizabeth Calder
Table of Contents

Executive Snapshot

Figure: Executive Snapshot: CIO's Guide to Building Ubiquitous Visibility and Reach

Situation Overview

The Strategic Capabilities Model — Critical Skills for Future IT

Figure: The Strategic Capabilities Model

Digital Infrastructure Built on Ubiquitous Visibility and Reach

Figure: Ubiquitous Visibility and Reach Capabilities

Data for Managing IT

CIO Guidance — Data for Managing IT

Autonomous Operations

CIO Guidance — Autonomous Operations


CIO Guidance — Resilience

Road Map Outcomes

Figure: Digital Infrastructure Capabilities Road Map

Advice for the Technology Leader

Recommended Actions

Table: Leadership Guidance

In Conclusion

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