TECH SUPPLIER Oct 2021 - Market Note - Doc # US48291621

Emerging Opportunities in Online Automotive Sales and Service

By:

Matt Arcaro
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Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Emerging Opportunities in Online Automotive Sales and Service

In This Market Note

IDC's Point of View

Hybrid Sales Approach: Meeting the Customer Where They Are Comfortable

Overview

Recommended Ecosystem Actions

Data Privacy and Security: Building and Extending User Trust

Overview

Recommended Ecosystem Actions

Vehicle Experience: Refocusing on the Role of Education

Overview

Recommended Ecosystem Actions

Services: Shifting Business Models

Overview

Recommended Ecosystem Actions

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Related Research

Synopsis

Content


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