Table of Contents
Executive Snapshot
Figure: Executive Snapshot: Emerging Opportunities in Online Automotive Sales and Service
In This Market Note
IDC's Point of View
Hybrid Sales Approach: Meeting the Customer Where They Are Comfortable
Overview
Recommended Ecosystem Actions
Data Privacy and Security: Building and Extending User Trust
Overview
Recommended Ecosystem Actions
Vehicle Experience: Refocusing on the Role of Education
Overview
Recommended Ecosystem Actions
Services: Shifting Business Models
Overview
Recommended Ecosystem Actions
Learn More
Related Research
Synopsis