Table of Contents
IDC FutureScape Figure
Figure: IDC FutureScape: Worldwide Small and Medium-Sized Business 2022 Top 10 Predictions
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: To Become More Digitally Resilient and Capitalize on Changed Market Conditions, 70% of SMBs Will Have Significantly Increased Their IT Spending by 2026
Associated Drivers
IT Impact
Guidance
Prediction 2: By 2023, 20% of Lagging SMBs Will Have to Broaden Their Partnerships to Stay Afloat, While 30% of Leaders Will Participate in Industry Ecosystems to Grow and Expand
Associated Drivers
IT Impact
Guidance
Prediction 3: At Least 20% of SMBs That Survived COVID-19 Will Cease Operations by 2025 as They Cannot Pivot Fast Enough to Digitize Their Operations to Meet Customer Demand
Associated Drivers
IT Impact
Guidance
Prediction 4: By 2023, 50% of SMBs Will Reorganize Their Company Structure, Deploying Remote and Virtual Distributed Structures Through Technology
Associated Drivers
IT Impact
Guidance
Prediction 5: By 2024, 75% of Start-Ups Will Have a Digital-First Strategy, Either Adopting Next-Generation Technologies, Placing High Emphasis on Innovation, or Focusing on Digital Disruption
Associated Drivers
IT Impact
Guidance
Prediction 6: By 2022, 10% of SMBs Will Account for 20% of New Job Creation in Developed Economies as Digitally Determined SMBs Experience Faster Business and Revenue Growth than Digital Laggards
Associated Drivers
IT Impact
Guidance
Prediction 7: By 2024, 33% of SMBs Will Experience Security Breaches Quarterly, Causing Business Disruptions of at Least One Week per Quarter
Associated Drivers
IT Impact
Guidance
Prediction 8: By 2024, 33% of SMBs Will Provide Multitech Customer Experience by Using Data-Oriented and Virtual Experiences
Associated Drivers
IT Impact
Guidance
Prediction 9: By 2024, 70% of SMBs Will Invest in Enhanced Connectivity and Communications Services, Making the Move from On-Premises to Managed Services to Drive Competitiveness, Resilience, and Customer Experience
Associated Drivers
IT Impact
Guidance
Prediction 10: By 2024, 40% of SMBs Will Increase Investments in Analytics and SCM Solutions to Optimize Their Inventory Management and Business Planning
Associated Drivers
IT Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
Pervasive Disruption Continues — Volatility, Opportunity, and Resilience
The Future Enterprise — Thriving in a Jungle of Agile Innovation
Embracing Digital First — New Strategies for Complexity and Ubiquity
The Velocity of Connectedness — The Future Is Data in Motion
Intelligence on Demand — Navigating the Torrent of Data
Digital Ecosystem — Thriving in a Multiplatform World
Engagement Reimagined — From Responsive to Anticipatory
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