Table of Contents
Executive Snapshot
Figure: Executive Snapshot: Sitel Group Acquires SYKES
In This Market Note
IDC's Point of View
Overview of Acquisition
About SYKES
Alignment of Industry Expertise
Expanded Geographic Footprint
Sitel Group EXP+
Sitel MAX and MAXhubs to Support Cultural Alignment
Large Deal Opportunities for the New Sitel Group
Taxonomy Guidance
Customer Care Business Process Outsourcing Services
Learn More
Related Research
Synopsis