TECH SUPPLIER Dec 2021 - Market Perspective - Doc # US48391421

Dreamforce 2021: Salesforce Continues to Evolve and Grow

By:

Jordan Jewell,
Lara Greden
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,
Gerry Murray
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,
Alan Webber
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,
Aly Pinder
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,
David Wallace
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,
Mary Wardley
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,
Sudhir Rajagopal
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Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Dreamforce 2021 — Salesforce Continues to Evolve and Grow

New Market Developments and Dynamics

IDC's Point of View

Customer Data Platform

Customer Service Cloud 360

Digital Commerce

PaaS

Manufacturers Establish Digital Products and Services

Advice for the Technology Provider

Learn More

Related Research

Synopsis

Content


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