Executive Snapshot

Figure: Executive Snapshot: Services Profitability Trends

New Market Developments and Dynamics

Introduction

Industry Dynamics

Overall Profitability

Industry Dynamics Overall Profitability

Figure: Worldwide Services Estimated Profitability, 2012–2019

Table: Services Cost as a Percentage of Revenue, 2012–2019 (%)

Figure: Reasons Given for Profitability Increase, 2016-2019

Figure: Reasons Given for Profitability Decrease, 2016-2019

Engagement View of Profitability

Table: IDC's Standard Services Taxonomy: Profitability Model Mapping

Figure: Worldwide Services Estimated Profitability by Engagement Type, 2016–2019

Table: Differentiating Factors to Profitability

Vertical View of Profitability

Figure: Worldwide Services Estimated Profitability by Vertical, 2016–2019

Regional View of Profitability

Figure: Worldwide Services Estimated Profitability by Region, 2016–2019

Advice for the Services Provider

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Related Research

Methodology

Definition of Profitability

Table: Sample Income Statement

How Profitability Was Determined for the Overall Services Market

Table: Vendors Included in the Services Market Data Set

How Profitability Was Determined by Service Line, Vertical, and Region

Table: Vendors Included in the Service Line Data Set

Table: Vendors Included in the Vertical Data Set

Synopsis