TECH BUYER Mar 2022 - IDC MarketScape - Doc # US48896919

IDC MarketScape: Worldwide Support Services 2022 Vendor Assessment

By:

Rob Brothers
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Table of Contents

IDC MarketScape Figure

Figure: IDC MarketScape Worldwide Support Services Vendor Assessment

IDC Opinion

IDC MarketScape Vendor Inclusion Criteria

Datacenter Equipment Support

Advice for Technology Buyers

Figure: Top 3 Benefits of Using Support Services

Vendor Summary Profiles

Cisco

Strengths

Challenges

Dell

Strengths

Challenges

Hitachi Vantara

Strengths

Challenges

HPE

Strengths

Challenges

Huawei

Strengths

Challenges

IBM

Strengths

Challenges

Juniper

Strengths

Challenges

Lenovo

Strengths

Challenges

NetApp

Strengths

Challenges

Oracle

Automation of Support

Strengths

Challenges

Pure

Strengths

Challenges

Appendix

Reading an IDC MarketScape Graph

IDC MarketScape Methodology

Market Definition

Support Services

Managed Support Services

Strategies and Capabilities Criteria

Table: Key Strategy Measures for Success: Worldwide Support Services

Table: Key Capability Measures for Success: Worldwide Support Services

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Related Research

Synopsis

Content


Related Links