Executive Snapshot

Figure: Executive Snapshot: Highlights and Insights from NRF 2023 — Retail's Big Show

Situation Overview

NRF 2023 Emphasized Technology to Drive Better Customer Experiences

Technologies Drive Digital Business in Seven Key Areas

Customer Experience and Engagement

Intelligent Operations

Connected End-to-End Supply Chain

AI For Better Decisioning and Operational Efficiency

Workforce Experience Catches Up to Human Experience

Operationalizing Sustainability from Concept to Consumer

Intelligent Foundational Technology

Retailers Continue to Invest in Modernization to Overcome Disruptions

Hospitality, Dining, and Travel Retailers Face a Different Rebound Path

Advice for the Technology Buyer

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Related Research

Synopsis